Chicago Gym Enhances Security and Member Experience with Cloud-Based Access Control and Video Surveillance Systems

A popular 24/7 gym located in the Logan Square neighborhood of Chicago is dedicated to providing a safe and convenient fitness environment for its members. As a gym with round-the-clock access, it is crucial to maintain robust security while offering a seamless experience. To achieve this, the gym sought an integrated solution to enhance both security and member convenience.

The Challenge

The gym needed an advanced security solution that could provide continuous monitoring of the facility, ensure secure access, and improve the overall member experience. Key objectives included streamlining security operations, enhancing member convenience, and ensuring that security events were easily accessible and traceable. Additionally, the gym wanted to reduce physical touchpoints for members and eliminate the need for keycards or fobs.

The Solution

To meet these needs, the gym partnered with Linx Security to install a comprehensive security system featuring a cloud-based Brivo access control solution and a cloud-based Eagle Eye video surveillance system. These systems were fully integrated, offering the gym the ability to tie access control events directly to relevant video footage, enabling seamless event tracking and quick investigation capabilities.

Brivo’s access control system replaced traditional physical keycards and fobs with a convenient mobile pass feature, allowing gym members to access the facility using only their smartphones. This innovation not only made access more convenient but also minimized the risk of lost or forgotten keycards, providing a more streamlined and modern experience for members.

Simultaneously, the Eagle Eye video security system was installed to monitor key areas of the gym, including the entrance, main workout areas, and other common spaces. The system offers high-definition video footage, accessible remotely via the cloud, ensuring that security staff can monitor the facility from any location at any time. The integration between Brivo and Eagle Eye systems provided a seamless flow of information, linking access events with video footage, enhancing situational awareness.

The Results

By implementing the Brivo and Eagle Eye integrated system, the gym has significantly enhanced both its security operations and its members’ experience. The ability to link access control events to video footage has streamlined incident resolution and improved security oversight. With the mobile pass feature, the gym has reduced physical touchpoints and enhanced member convenience, allowing for a smoother, keyless entry process.

The cloud-based systems have also improved operational efficiency, as the gym can monitor and manage security from anywhere, at any time. The integrated solution has eliminated the need for on-site physical management of keycards and access systems, saving time and effort while ensuring a secure environment.

Overall, the gym is now able to provide a more secure, convenient, and modern experience for its members while maintaining a high standard of safety and operational efficiency.